fbpx

Rise Services Manager

Rise is a family focused intentional community in Perez Zeledon with multiple phases of sales, a retreat center, common buildings, a landing strip, and more. As part of the sales process, these new Rise buyers are provided Basic, Standard, and Above levels of support during their Design & Build process. The Rise Services Manager will work with the CJI team to lead the Service Management offering and teams, providing world class support to new homeowners relocating to the community. The Services Manager is an extremely client facing and interactive role. They will perform a mixture of project coordination, customer service, and administration while managing the Construction and Design Service offering. This position is a combination of personal interaction, process creation and management, concierge and support activities related to design/construction, problem solving, and on site activities in a beautiful community setting.

About the position:

  • Location: Perez Zeledon
  • Schedule: This is a full-time position

Responsibilities

  • Review, learn, and understand all things Rise and CJI
  • Create and/or finalize any tools necessary for the Services offering including templates, checklists, and client facing information.
  • Establish website and document repository requirements and processes
  • Collaborate with key stakeholders including Rise management, Rise Sales, CJI teams, project managers, and more to ensure the Rise buyers have a seamless experience
  • Conduct site visits and field inspections to monitor construction progress and ensure compliance with drawings and specifications.
  • Hire and train supporting positions as required
  • Ensure quality control and quality assurance in every step of the process
  • Manage multiple projects simultaneously and prioritize workload to meet project deadlines.
  • Maintain accurate records and documentation of all Rise Client records
  • Represent the company/community and communicate with clients and other stakeholders in a professional and courteous manner.

Requirements

  • Bachelor’s degree in related field or equivalent experience.
  • 5+ years of experience in design, construction, project management, or similar.
  • In-depth understanding of design & construction activities/processes, and regulations.
  • Graphic design and light presentations capability required.
  • Advanced level Microsoft Office suite, Adobe.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail, self motivated, and ability to work well under pressure.
  • Strong organizational and project management skills.
  • Bilingual proficiency in English and Spanish.
  • Must be located (or willing to relocate)  to Perez Zeledon, Costa Rica full-time.
  • Professional related designations a plus.
  • Experience with project management software such as Asana, Trello and Smartsheets (or other project scheduling software).
  • Account/client management.
  • Drivers license and transportation.

Hello! Apply here to this position: Rise Services Manager

Job Application

Online Event

Things you should know to build a responsible house (In English)

What are the indicators that should be taken into account? What are the certifications that validate it? Is it more expensive? In this talk, Cristina, our Design Manager, will go over the main points we must consider to build responsible spaces and share examples from our experience.

Thank you for reaching out! We will contact you as soon as possible.

Share with us your contact info and we will reach out to you

Contact Form

Thanks! / ¡Gracias!

Your form has been successfully submitted / Tu información se ha enviado exitosamente.